Live Website chat + inbox + notifications. ✨ AI assistant

Turn visitors into customers with live chat.

Install the Afritalk widget on your site, reply from a shared inbox, get instant sound alerts, and share images/files—all in one simple dashboard.

Fast setup. Real-time replies. Built for teams.
Friendly customer support
Sarah from Support
Typing...
Hi there! 👋 How can I help make your day better?
❤️ 😍 🙌

Everything in one inbox.

See every conversation, reply instantly, and keep your team aligned with assignment, status, and message history.

Explore features
Teams working together
AI assistant — included in Afritalk

Instant answers, your FAQs, your brand.

Afritalk ships with an AI assistant layer on top of live chat: visitors get quick replies from your knowledge base, optional smarter answers when you connect OpenAI, and a clear path to a real human in the same widget.

  • Marketing site — Ask Lulu on our pages (when enabled) for a live demo of the experience.
  • Your website — Optional ✨ “Ask AI” next to the chat bubble, trained from your FAQ in the dashboard.
  • WhatsApp-ready — Same assistant can power Cloud API workflows so you scale support where your customers already are.

You control every line of copy, fallback text, and Q&A. Hybrid mode can match keywords first, then call the LLM only when needed—so you stay in control of cost and tone.

Lulu
AI Assistant
👋 Hi! I’m your AI assistant. Ask me about pricing, setup, or how Afritalk works—or open live chat anytime for a human.
How do I install the widget?
You’ll get a short script snippet in your dashboard after signup. Paste it before </body> and the chat (and optional ✨ AI) appears on your site.
Type a message…

Illustration of the visitor experience — your names, colors, and FAQs apply on your domain.

Built for professional customer support

Give your team one system to capture enquiries, resolve issues, and hand off cleanly—so nothing falls through the cracks between marketing, sales, and support.

Branded website chat

A configurable chat widget on your own domain helps visitors reach you the moment they need help. Keep conversations linked to the page they started on for clearer context.

Timely notifications

Audio and visual alerts when new messages arrive, plus inbox indicators so agents can acknowledge visitors while intent is high—not hours later.

Files in the thread

Share screenshots, invoices, or specs inside the conversation. Images preview in-line; documents stay attached to the ticket instead of getting lost in email.

Collaborative inbox

A single queue for your team: assign owners, track conversation status, and review full history so coverage stays consistent across shifts and time zones.

Work from any device

The dashboard is built for modern browsers on desktop and mobile, so agents can respond away from the desk. A dedicated native app is planned; full functionality is available in the browser today.

Controlled file access

Visitor uploads are served through authenticated, access-checked links so only authorized team members can open sensitive documents—not the public internet.

“When visitors message us, we reply instantly—no missed chats, no tab hunting.”

Customer Support

Afritalk team

Ready to add Afritalk to your website?

Create an account, install the widget, and start replying from your inbox (desktop or mobile).