Install the Afritalk widget on your site, reply from a shared inbox, get instant sound alerts, and share images/files—all in one simple dashboard.
See every conversation, reply instantly, and keep your team aligned with assignment, status, and message history.
Afritalk ships with an AI assistant layer on top of live chat: visitors get quick replies from your knowledge base, optional smarter answers when you connect OpenAI, and a clear path to a real human in the same widget.
You control every line of copy, fallback text, and Q&A. Hybrid mode can match keywords first, then call the LLM only when needed—so you stay in control of cost and tone.
</body> and the chat (and optional ✨ AI) appears on your site.
Illustration of the visitor experience — your names, colors, and FAQs apply on your domain.
Give your team one system to capture enquiries, resolve issues, and hand off cleanly—so nothing falls through the cracks between marketing, sales, and support.
A configurable chat widget on your own domain helps visitors reach you the moment they need help. Keep conversations linked to the page they started on for clearer context.
Audio and visual alerts when new messages arrive, plus inbox indicators so agents can acknowledge visitors while intent is high—not hours later.
Share screenshots, invoices, or specs inside the conversation. Images preview in-line; documents stay attached to the ticket instead of getting lost in email.
A single queue for your team: assign owners, track conversation status, and review full history so coverage stays consistent across shifts and time zones.
The dashboard is built for modern browsers on desktop and mobile, so agents can respond away from the desk. A dedicated native app is planned; full functionality is available in the browser today.
Visitor uploads are served through authenticated, access-checked links so only authorized team members can open sensitive documents—not the public internet.
Afritalk team
Create an account, install the widget, and start replying from your inbox (desktop or mobile).